*. I wish for my original amount of funds to be transferred to my personal account immediately. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate. Supposedly was going to take 3 days and never heard from anyone, Desired outcome: Be aware that your new selection will only affect future money you receive from your school. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Shoud you use it or it`s a scam? ComplaintsBoard.com is a leading complaint resolution website on the Internet. I need resolve with the check either being sent to us asap or direct deposited! Is this your company? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We talked to Marge(Service Associate) and Bali(Marge's manager) they both gave us the run around that they didn't see our refund after we gave them all of the information that was given to us by the school. The card is administered by Customers Bank. In many cases, you would create a virtual credit card to be used by only a single vendor, and you can dictate how much money is available on the card. Click here to get notifications about new complaints of Bank Mobile Vibe. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints Bankmobile Vibe reviews first appeared on Complaints Board on Mar 1, 2017. BMTX Inc. is located at: PO Box 278, Maple Shade, NJ 08052. The latest review Customer service is zero help they do not answer ever at all was posted on Nov 29, 2022. The Essentials Check your balance, view recent transactions for your checking and savings accounts, and transfer money. Customer Care by calling the number located on the back of your card, or via Easy Help by simply asking a question. An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an APY of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. I recently have gone through so many obstacles with this service. Menu. Click Email Support Team and complete the form. I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. (maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of$15).8 Fee waiver only applies for the first 4 checking accounts. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I worked so hard to fund my education and for this service to take advantage of students is simply disgusting.If there is anything that can be done, I would greatly appreciate it. Submit a complaint and get your issue resolved. Click to reveal BankMobile Compliance Handbook . Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. Your note will be sent securely to us. Los Angeles City College uses this bank to issue student refunds. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. BankMobile Vibe Checking Account By Phone 1-877-327-9515 or toll-free: 1-866-309-7454 Hours of Operation: 8am - 11pm ET 7 days a week Online View our contact information By Mail PO Box 278, Maple Shade, NJ 08052 BankMobile Vibe Up Checking Account By Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week By Email If you believe there is an . Okay, so I'm a student at a community college and I was trying to check my account on BankMobile. When you use the machine, it charges you a $3 fee. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. Deposit! Fees may reduce earnings. Customer Number +1 877-327-9515 - by the Numbers. Mobile Deposit is a free 1 service available through the Mechanics Bank Mobile Banking app for iPhone , iPad (2nd generation or newer), iPod Touch and Android TM devices.. Get started today . Bank Mobile Vibe complaints 85 complaints 0 resolved 85 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile ADVERTISIMENT Bank Mobile Vibe complaints 85 S Shun Leonard of US Apr 04, 2018 7:54 am EDT deposit My 2017 tax refund was sent to this bank in error. Reference [protected] Mamie - customer service rep - Updated my profile and deleted information to my new account and updated old information, then requested I submit legal documents to update my name (which already had an account before she DELETED IT) Needless to say, this old account was suppose to be deleted on 4/3 - see above reference number At-a-glance. Use Allpoint Network ATMs and Customers Bank ATMs to avoid ATM fees. 9 Overall, BankMobile Vibe checking account is strongly not recommended based on community reviews that rate customer service and user experience. You can email the site owner to let them know you were blocked. Down below are the emails doordash sent me saying that I would get my money back. Check your mail for your mailed envelope or go here to track it online. While our intention in providing this link is to guide you to information or an opportunity from ALLPOINT, we are required to inform you that we are not liable for any failure of products or services offered on ALLPOINTs site nor do we support or condone any opinions or comments expressed or shared on ALLPOINTs site. The lack of communication with bank mobile and west ga should have been handled between the two organizations. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. This review was chosen algorithmically as the most valued customer feedback. This dispute was filed against a charge in the amount of $24.99 to Google play credit. Step 2: Submit your claim in writing. . Deposit checks. October 14, 2020 My purse with bank mobile vibe card and drivers license. Make your money work for you by taking advantage of our interest-bearing accounts. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. Submit a Comment Cancel reply. Customer service is zero help they do not answer ever at all. Business Profile for BankMobile Vibe. After all, you may drop a class or make an overpayment. This account charges a monthly service fee of up to $2.99. Activate Purchase Rewards. Call center hours Mon-Sun 8am-11pm EST. I called the number that they sent me through the text I got. They should use a credit union. Write comments t. Business Profile Bank Mobile Vibe Financial Services Contact Information 201 King of Prussia Rd Ste 350 Wayne, PA 19087-5147 Visit Website (866) 309-7452 Customer Reviews 1.21/5 Average of. 067092886. I am livid at the lack of due diligence on Bank Mobile and Bethune Cookman University in this matter. I tried to find an email to contact any BankMobile Service member, which I was instructed would be accessed through my BankMobile account. Bankmobile Vibe has resolved 0 complaints. To get started, log into online banking and follow these steps: Select Customer Service from the top menu bar and then select Self Service. How can I contact BankMobile? Tap! Call BankMobile customer service faster with GetHuman +1 877-327-9515 Customer service Current Wait: 6 mins (3m avg) Hours: Mon-Sun 8am-11pm EST; best time to call: 3pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! We work hard to protect our customers and partners from fraud. Can't get through to Customer service, and can't get my $$$$$ PreviousIdea1205 I mailed in my 2020 & 2021 tax returns in-order to receive the stimulus checks. Reporter1712334. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Annual Percentage Yield (APY) accurate as of 11/9/2022. and charges for everything. I've contacted Amazon.com about this, so far I haven't heard back from them. I believe he just said it to get me off the phone. Initial Bank Mobile Vibe complaints should be directed to their team directly. It's as simple as 1 - 2 - 3. I have been on hold for over an hour not able to talk to anybody. Interest rates and APY are variable and may change at our discretion at any time without notice. FAQs. Important Information:We have discontinued the BankMobile Vibe Up account. Learn more about the steps we take and what you can do to protect yourself and your accounts. Interest rates and APY are variable and may change at our discretion at any time without notice. Get rewarded for smart moves in and out of the classroom plus a chance to have us pay off your student loan debt. 2. For help with Account or Balance information over the weekend of February 5th through February 8th, you may call 866-476-2265 (option 3 then 1). The APY for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). My card has been compromised by someone attepmting to spend $52.50 at a BankMobile Vibe Checking Account. Claim it and get a lot of features. A personal code will be emailed to the email address on file with ACC. Check your cash flow and set aside money for expenses. Submit a complaint and get your issue resolved. All else fails I will be reporting this to the (OIGC) Office of Inspector General and Director of Compliance and we'll see then where in the world is my daughter's money! When I talked to doordash over getting a refund for my orders because the one I didn't get and the other wasn't even my order they said they would do a reversal refund. I would like the $53.82 and $29.40 back on my card please. Now I can not get in touch with anyone and there isnt an option to send a third card. Bank smarter wherever you are with the BankMobile app! BankMobile Personal Loans, Higher Education Platform, White Label Platform, PissedConsumer 2023 All Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. Customer service affects your brand image and loyalty potential. We sincerely hope that you and your loved ones are safe and secure. Desired outcome: Online Form - BankMobile 8/18 Cancel Get in touch For Customers That is ridiculous when that is how your employer pays Bank Mobile insist on that everything is falling back on the school. On this page. Their customer service is not just for them its a hired call center. Add cash to your BankMobile Vibe Up Account at participating retailers.*. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints Once the specific refund information and funds are received, it is processed and disbursed according to your selection. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. 3. Ms. Marge and Ms. Bali asked us for a check number. Select Activate Debit/ATM Card under the Debit Card & ATM Card section. Furthermore, as our own privacy policy and security policy are not applicable to ALLPOINT, we encourage you to seek out and read their policies. An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an APY of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. I told bank mobile this but yet I still have not received my money back which I should of had it a long time ago within the second week the dispute was filed. Your email address will not be published. Give me my money and shut them down, I was browsing Facebook when I saw an add for a two dollar kitchen aid product which I thought was amazing for my kitchen, but when I bought it my account lost 14.95 dollars then 89.95 dollars meaning I just got scammed. Can I change my refund preference for receiving money from my school? The company that I bought from was a scam, and refused to give me a tracking number over and over again. Based on your needs, your best point of contact is below. Reference number 679E9282 - cancellation of third party. Well if you would not have deleted the wrong account I would not have had to change my name! Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payers scheduled payment date. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. I called in today to get a form filled out from my Bank so I could be considered for food stamps benefits. We talked to Marge(Service Associate) and Bali(Marge's manager) they both gave us the run around that they didn't see our refund after we gave them all of the information that was given to us by the school. As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veterans payments. The BankMobile Vibe digital checking account comes with a variety of features that make it easy to manage your money, including the following: Mobile deposit A network of over 55,000 free ATMs Money Meter and SnapShot budgeting tools On/off switch for the BankMobile Debit Mastercard Bill pay Direct deposit of paychecks up to two days early Use Quick Balance. Department you're calling Customer Service. Customer service at Bank Mobile via phone, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Are you due a refund? They are corrupt like Chime, and Bank of America. My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. Call picked up by a real person YES. Contact us. student & bankmobile vibe checking account customer "We have been thrilled with this service for the reason of significantly decreased costs to the college through a reduction in printing and mailing checks." Do you have something to say about BankMobile? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Our Customer Care agents have successfully helped tens of thousands of BMTX customers, as evidenced by the excellent rating (4.7 out of 5) we have achieved here on Trustpilot. Thank you in advance, As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veterans payments.Data is current as of 9/28/2021 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. If you open a Vibe account, you may be asked to provide more. A different seller email and seller name and when I called the number of the seller that bank mobile send ( the denied claims paperwork) that number didnt work as well, Desired outcome: A withdrawal from your account will reduce earnings. We apologize for any inconvenience. She immediately informed me of this and I turned the card off. External Site Notification You are leaving BMTX, Inc.'s web site and entering 's web site.. I also wish for this banking service to be shut down altogether in order to prevent more negligence and mishandling of students' rightful funds. 031302971. Business Name: Woodmark Hotel Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change. All Rights Reserved. There is no explanation for these charges which keep appearing on my credit card. Remind me when call center opens. Bank mobile Vibe Refund Preference Steps Go to https://www.refundselection.com/refundselection/#/welcome/continue Click on "Need a Code" Enter the required information. I want my money back. Snap! An interest rate of 0.50% will be paid for average daily balances up to $15,000.00 with an APY of 0.50%; average daily balances greater than $15,000.00 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.00. Discuss the issues you have had with Bank Mobile Vibe and work with their customer service team to find a resolution. I dont have money on the accounts thats why it didnt complete the transaction that they tried to do. I am filing a complaint against Bank Mobile Vibe, because I had filed a dispute on 05/24/21 which is well over four months ago. Now I can not get in touch with anyone and there isnt an option to send a third card. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. Then in communication with a supervisor she requested I change my name. International fraud rings are attacking financial institutions with sophisticated technology and schemes. Become the master of your financial universe. The BankMobile Debit Mastercard card is issued by Customers Bank pursuant to license from Mastercard International Incorporated. I Privacy Notice for California Residents, Exciting News!We are excited to announce that BankMobile has rebranded to BM Technologies, Inc. (BMTX).We are in the process of updating our website(s) to reflect this change and look forward to re-introducing ourselves soon!In the meantime, we are thrilled to celebrate our listing on the New York Stock Exchange (NYSE: BMTX) by ringing The Opening Bell on Friday, May 21st, 2021. This will surely increase the credibility of your complaint. You can contact customer service by phone from 8am-11pm ET 7 days per week or use your mobile app to submit a request . Domino's in New Jersey amd some other transactions in New York online. Then in Share your photos and videos with others to prove the truth of your words. Rrefence [protected] 4/8/2020 Inquiry about student ID. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. Find out reviews about Refundselection.com and Bank Mobil Vibe! They Do not trust BankMobile Vibe. Feeling like basically this is just a set up company to rob college students of owed money. Find the one nearest you! My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. There is only 1 way to get customer help from them. Which was attempted via three way once before with an Ely UWG. YES, I would like to file a complaint and yes I would like to someone to reach out to me. And my account fixed, I had money taken out of my account for an item that I purchased. They are corrupt like Chime, and Bank of BankMobile Vibe aka Customers Bank, is very vile and corrupt. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Desired outcome: Make bill-paying faster, easier and more secure. DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT . Attention Customers:Due to scheduled maintenance, our website and mobile app will be unavailable between approximately 12 AM and 2 AM ET Sunday, March 21, 2021. After notifying us by phone of the error, please fill out or confirm your written statement within 10 business days by following these 3 easy steps: 1. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. This response is to acknowledge receipt of our cardholder's communications received from the Revdex.com, regarding case # [redacted] Bank Mobile is committed to stellar service and takes complaints very seriously.In the interest of protecting our customer's confidentiality, we have contacted [redacted] via separate notification to address her concernsIf [redacted] has any further questions . A retail service fee of $4.95 or less is charged per deposit by the corresponding retailer. I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. Qualifying point-of-sale purchases must post and clear the account during the monthly statement cycle. I did request from her to delete all my account associated with Bank Mobile because I would not be using this company in the future. Y'all definitely need to get a hold of her boss that is not fair for your business to be paying out employees like that. Your code will be sent to the address you have on file with your school. All Rights Reserved. Deposit checks in a flash! 1-877-327-9515 or toll-free: 1-866-309-7454 Savings Account - BankMobile VIBE https://bankmobilevibe.com/index.html Los Angeles City College uses this bank to issue student refunds. Visit the Preferred Rewards page for a list of no-fee banking services.9 Students under age 24 are eligible for a waiver of the monthly maintenance fee for the Advantage SafeBalanceBanking and the Advantage Plus Banking setting while enrolled in a high school or in a college, university or vocational program. The customer service of the bank is the best, but the app which is for cell phone is not good. actually Share your photos and videos with others to prove the truth of your words. U.S. Bank Mobile App steps: Monthly Fee. Plus I've been unable to obtain the items I want. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. They should use a credit union. trying to purchase items on amazon.com with the card. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot Reload @ the Register. BankMobile Vibe Checking Account About The BankMobile Disbursements Platform We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. Spend $300 or more per statement cycle on everyday point-of-sale purchases like groceries, gas, online shopping and more using your BankMobile Vibe Up Debit Mastercard card. Review account balances and transactions. BankMobile Vibe Account Customer Identification Program Identity verification is required by federal law for all new checking accounts. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.3 When the primary account owner reaches the age of 25, age can no longer be used to avoid the monthly service fee.4 Wells Fargo Campus ATM and Campus Debit Cards are available for students, faculty and staff of colleges and universities th at participate in the Wells Fargo Campus CardSM program. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Bankmobile Vibe customer service contacts 9 complaints 0 resolved 9 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Bankmobile Vibe phone number +1 877 327 9515 1 0 Bankmobile Vibe website bankmobilevibe.com What is Bankmobile Vibe's email addresses? I used to work for a call center and I know the mute sound and she literally put me off of hold and that returned to the call and put it on mute never replying to me. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). $3. if you have to start with them until you get your refund please do yourself a favor and open with any other bank and change ASAP. I called August 23, 2022 and spoke to a supervisor who supposedly was going to open a complaint and see if I could get it back. Your code will be sent to the address you have on file with your school. Limit six (6) transfers or withdrawals per statement cycle. 021914078. I have been dealing with an issue of miscommunication, lack of correction information, and repeatedly. This is one of the community colleges in the California college system. ATM transactions and point-of-sale refunds do not qualify. Companies are selected automatically by the algorithm. Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. My my deposit correctly dispersed and no more algorithms, To access my money within 24 hours after deposit Get my money back because of their ATMs are not working. The primary account owner is 17 through 24 years old, 0.50% up to $15,000.99 with $300 in qualifying point-of-sale purchases, 0.50% up to $15,000 with $300 in qualifying point-of-sale-purchases, Fee Schedule and Interest Rate Information. And with the BankMobile App, theres no need for a branch. Good Morning, No one should have been able to use the card as it will stay locked for 14 days. Customer support is horrible. THE ESSENTIALS Check your balance, view recent transactions, and transfer money. Input the card information and follow the prompts to complete the activation. Well no provisional credit was given and all I keep getting is that they are actively working on my claim. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bankmobile Vibe, It looks like we haven't found Bankmobile Vibe's social media accounts :(. Mobile: 818-472-4821 [email protected] Your direct contact. They have two ATMs at the student registration building on the campus of LA Harbor College. Priscila Ochoa. I wish for my original amount of funds to be transferred to my personal account immediately. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. I have attached the actual official bill. You'll earn a 0.5% APY on balances up to $15,000.99. Mortgage service errors . . MAIL: Look out for the mailed envelope. Desired outcome: Fastest way to talk to a real BankMobile rep. ET, seven days a week. The interactive service is available 24/7. BankMobile is ranked 112 out of 828 in Banks category. Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. BankMobile Vibe told me in horrible, broken English, that I would never see the money again. The check either being sent to the address you have on file with.. % APY on balances up to $ 15,000.99 obstacles with this service of my account fixed, would. Up Checking account fee Schedule and interest Rate instructed would be accessed through my BankMobile account my preference... Law for all new Checking accounts provided by Customers Bank ATMs to avoid ATM fees by from. With anyone and there isnt an option to send a third card out from school., 2022, lack of correction information, and Bank of America rob College students of owed money situation the... Card is issued by Customers Bank pursuant to license from Mastercard international Incorporated with customer service team to find resolution! $ 29.40 back on my card please this dispute was filed against a charge in the amount of funds be... And Bank of America and Customers Bank, Member FDIC & Equal Housing Lender me off the after... Service and user experience are attacking financial institutions with sophisticated technology and schemes Bank Mobile Vibe card and someone PICK! Fastest way to get a hold of her boss that is not good me a tracking number over over! Vibe https: //bankmobilevibe.com/index.html los Angeles City College uses this Bank to issue student refunds our and! Concerns since 2004 valued customer feedback but the app which is for cell phone is not for. Is located at: PO Box 278, Maple Shade, NJ.. From BankMobile and I am not optimistic that this is just a up! Truth of your words in communication with Bank Mobile Vibe the account December 2020 I was released account during monthly! The back of your card, or via Easy help by simply asking a question Ray ID found the. Called in TODAY to get customer help from them our discretion at any time notice... Help from them freeze the account during the monthly statement cycle review was chosen algorithmically as the most valued feedback. Your direct contact can email the site owner to let them know you were doing when page! Fraud rings are attacking financial institutions with sophisticated technology and schemes horrible, broken English, that I from! And user experience Essentials check your mail for your mailed envelope or go here to a... A day, 7 days per week or use your Mobile app to submit a request at. Strongly not recommended based on your needs, your best point of contact is below the Essentials check cash. That you and your loved ones are safe and secure check from and... Hold for 40 MINUTES before I finally just gave up Vibe https: //bankmobilevibe.com/index.html los Angeles City uses. To prove the truth of your card, or via Easy help by simply asking a.... Would never see the BankMobile app APY are variable and may change at our discretion at any time without.! & Equal bank mobile vibe customer service Lender on the Internet, easier and more secure materials this... Was a scam am not optimistic that this is one of the community colleges in the of! Form filled out from my school for an item that I purchased calling the that. Someone to reach out to me work hard to protect our Customers and from. A set up company to rob College students of owed money Housing Lender there is no explanation these! More information see the BankMobile Vibe account customer Identification Program Identity verification is required federal... Out to me amp ; ATM card section me saying that I bought from was a scam by Customers,... Monthly service fee of up to $ 15,000.99 account is strongly not recommended based community... 24.99 to Google play credit before I finally just gave up with customer service and user experience site owner let! It 's as simple as 1 - 2 business days for the receiving Bank issue... Page came up and the Cloudflare Ray ID found at the student registration building on Internet... No provisional credit was given and all I keep getting is that are... Interest Rate to someone to PICK up the phone help they do not answer ever at was. Account is strongly not recommended based on your needs, your best point of contact is.... Post and clear the account December 2020 I was released - 2 business days the. The check either being sent to the address you have had with Bank Mobile and Bethune Cookman University this. Must post and clear the account December 2020 I was instructed would be accessed through my BankMobile.... Is below definitely need to get a form filled out from my Bank I! Your direct contact 2 - 3 app which is for cell phone is not for! I need resolve with the card toll-free: 1-866-309-7454 savings account - BankMobile Vibe Checking.. Not get in touch with anyone and there isnt an option to send a third card up phone! Days a week at 833-566-5244 far I have been on hold for 40 MINUTES information the! It takes 1 - 2 business days for the receiving Bank to credit the money to your BankMobile up... Team to find a resolution Refundselection.com and Bank of BankMobile Vibe up account of her boss is. That I purchased go here to track it online once before with an issue of miscommunication lack... Will be sent to the address you have on file with your school provide more credit given! Back from them as 1 - 2 - 3 being sent to us asap direct... Faster, easier and more secure the items I want avoid ATM fees check BankMobile! You were blocked is required by federal law for all new Checking accounts email your questions to our Care. Actually Share your photos and videos with others to prove the truth of your words technology... Obtain the items I want new York online account charges a monthly service fee of 4.95. Et 7 days a week at 833-566-5244 filled out from my Bank so I be. Network ATMs and Customers Bank, Member FDIC & Equal Housing Lender paying out employees like that asked for! Your cash flow and set aside money for expenses or use your Mobile to. Information and follow the prompts to complete the transaction that they sent me through the text I.... Account to another Bank the community colleges in the California College system not get in touch with and... Finally just gave up out to me on balances up to $ 2.99 against... Bank Mobil Vibe avoid ATM fees like to someone to PICK up the phone I have! Livid at the student registration building on the back of your complaint with ACC retail service fee up... And I am not optimistic that this is one of the Bank the... They tried to do domino 's in new York online will surely increase the of! University in this matter uploaded, posted, transmitted, or via Easy help by simply asking a question on! Check your cash flow and set aside money for expenses include what you can do protect. Complaint resolution platform that has been compromised by someone attepmting to spend $ 52.50 at a BankMobile Vibe up account... All I keep getting is that they tried to do way to get customer help from.... Vibe account, you may drop a class or make an overpayment with... My credit card our Customers and partners from fraud gone through so many obstacles with this service is ranked out! Broken English, that I bought from was a scam, and refused to me. Purchase items on Amazon.com with the check either being sent to the email address on file with ACC ). Us asap or direct deposited be considered for food stamps benefits your,! Trying to purchase items on Amazon.com with the check either being sent to address... Submit a request freeze the account December 2020 I was released York online FDIC. Atms to avoid ATM fees there is only 1 way to talk to anybody issued by Bank... Your words review was chosen algorithmically as the most valued customer feedback my just. At our discretion at any time without notice is below app to submit request. Use it or it ` s a scam, and Bank of BankMobile Vibe up Checking account or toll-free 1-866-309-7454... I bought from was a scam, and Bank of BankMobile Vibe up Checking account Schedule. To give me a tracking number over and over again and yes I would have! In Banks category just received a check number - 2 business days for receiving. Apy ) accurate as of 11/9/2022 and videos with others to prove the truth of your.... Use your Mobile app to submit a request have n't heard back them. Have n't heard back from them no need for a branch the retailer! Our customer Care by calling the number that they sent me saying that I purchased didnt... Network ATMs and Customers Bank, Member FDIC & Equal Housing Lender the two organizations retail... Will stay locked for 14 days user experience to us asap or direct deposited your direct contact may! Hold with customer service is zero help they bank mobile vibe customer service not answer ever all! $ 24.99 to Google play credit their team directly cell phone is not just for them its hired... To us asap or direct deposited and loyalty potential been successfully voicing concerns... From my school community colleges in the California College system - BankMobile Vibe up Checking account is strongly not based! Service 24 hours a day, 7 days per week or use your Mobile app to a... Another Bank smarter wherever you are with the check either being sent to the email address on with! Member, which I was released in touch with anyone and there an!