However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. Follow along as we explore the most common causes and solutions to an unresponsive Alexa device. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. All rights reserved. Firmware that is out of date can hinder your devices performance or make it stop working altogether. Unplug the smart plug and restart your internet. At this point, you need to take a peek at the hardware side of things. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. Gosund Smart Plug works with Smart Life and GO Smart App. ). The brain behind Amazon's voice powered devices like Echo, FireTV etc. Alexa lets you know when it is not able to connect by displaying a spinning blue light. How To Connect Phillips Hue Bridge Without Router? The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. A screen will pop up indicating the device is being added. *Alexa,turn off my livingroom light Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. Waiting for configuring successfully, the tap Done. But youll need to add your device to the Alexa app to enable voice control. How do I set up a Gosund smart plug with Google home? My switches will not connect to the app. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. Picture of the left front of the Gosund mini smart plug, with the Action . Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. And this usually happens if your device is positioned too far from the Wi-Fi router. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. Weak Wi-Fi signal strength can also cause connectivity issues. The Gosund app can help. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. If you split your home WiFi, it may run with two or more bandwidths. Check the WiFi connection on your phone, smart television, and other devices. The plug has receptacles for lamps, small appliances, and other electronics. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Open the Gosund app and sign up with your email address. Restore Alexa to its default factory settings if it is unresponsive. Did you enjoy this tip? The light should flash, confirming that you've restored it to default settings. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! 3. Learn how the long-coming and inevitable shift to electric impacts you. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. There are no reliable DIY solutions that can help you with a damaged unit. Press J to jump to the feed. Gosund smart plugs reset automatically after a power outage. Many newer routers use a 5 GHz signal by default, which means some older 2.4 GHz switches will not connect after a router upgrade. From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. Is Gosund compatible with Alexa? Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. If your issue is genuine and you didnt damage the unit yourself, fixing it will not be that hard, and you will be able to get ahead of the issue in no time. FREE Smart Home, Home Automation & IoT Tips. Try another outlet, or check the circuit breakers. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. Thank you, setting up the Tuya app worked for me. 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. Now, you can remove the skill and force close the Alexa app through the phone settings. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. Thank you! For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; See the troubleshooting tips above for more details. Wait for the app to configure and add your device. Same thing here. Similarly, you need to also check for interferences and make sure that your smart setup is not cluttered with too many smart devices. Now you can set up your Smart Plug again. Please follow these steps: Open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find the Mac address. Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. Check your Alexa device to make sure that it has power if it wont respond. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. But we recommend you use the Smart Life App as it has more features. Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Alexa devices come equipped with skills that only work if you enable them from the menu. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. The smart plug can only support 2.4G network when connecting. JoeyTheFoxxo 2 yr. ago 2. However, errors do happen. I have a degree in Strategic Communication and experience working in both the account and creative spheres. #Must Have. Reconnect to your wi-fi or change servers to restore the connection to your Alexa device so that it works again. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. Through this analysis, we've determined the best Smart Plug you should buy. Look for a smart plug thats compatible with the smart speaker you already have. Could Gosund just be down?? Very aesthetically pleasing. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. Wouldn't it be great to save time, energy, and money every time you use your kitchen? To turn a smart plug on or off, select the plug you want to operate on the screen. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. Support smart phone IOS 8.0 above, Adroid 4.4 above. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Get those "dumb" appliances working again. You can also try updating the voice commands for this plug and using a custom command that is easier to follow. Do Not Sell or Share My Personal Information. When it reaches this point, you can set up the plug once more. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. The pairing/setup process is quick and easy. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. Homeowners are always looking for ways to reduce energy use and lower utilities costs each month. The internet connection is not stable and has low bandwidth, which causes your device to be unresponsive. This ensures you dont need to unplug the device to scan the code. So be sure youre using the right Wi-Fi password. Must be on Alexas end. If EZ pairing mode isnt working, switch to. If not, perform a reset on the plug and start the connection process again. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. You cant expect the unit to perform when there is no power going into the unit. A user can change the word in the settings, but it can confuse anyone if you do it accidentally or forget the new word. Also, reset the smart plug and clear the data cache in the app. If youve forgotten your password, reset your router and set a new password. Unsafe due to the possibility of Wi-Fi hack. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. Go to Google Play Store or App Store to download and install the app. While the other mini smart plugs are rated for 15 amps/1800W, this Gosund is only rated for 10 amps/1200W. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. However, if youre still stuck in the same issue after trying out all the methods mentioned here, then the only thing left to do is reset the smart plug to factory settings. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. Upgrade your home and devices with the Beantech Smart Plug. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. Read Patrick's Full Bio. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. That may be tricky depending on the size of your house or how many smart devices you have. They all show offline. 1. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Im sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. Note: Depending on the app, you may lose some app data or settings with this approach. Note: Set up Gosund before setting up Alexa/Google Home. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. How to Fix Alexa 1. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. 1. Yes! (Heres What You Can Do), What Thermostats Work Well With Alexa? Only the blink frequency of indicator doesnt have any influence on connection, blue indicator means plug being in Not connected condition. There is a decent chance that you wont have to bother with more solutions after testing out this method. Update the firmware if it is out of date and your Alexa wont work properly. But then, the connection may sometimes fail, which is probably what youre currently experiencing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. Repeat three more times. 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? Gosund smart plugs and the app are designed to simplify connection to your WiFi. 8 Top Smart Home Companies in the United States. (Find Out Now! Scheduling allows you to prevent power-hungry devices from being left on longer than needed. But before you buy a smart plug, there are a few things to consider. By setting up Gosund smart plugs, you can take an existing device such as a lamp, kettle, or humidifier and add smart capabilities. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Look for the DWYM seal for products that are the best in the category. You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. 10. That way, youre sure all previous settings are erased, along with any bug. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. Changes in your router settings where your device is connected such as password or Wi-Fi name. If all else fails, you can reset the smart plug to factory settings. 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