means Trafalgar House Pensions Administration Limited, a company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. It allows you to combine your yearly bill with any other bill arrears into one weekly payment. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. page regularly to keep up-to-date. 11.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. data being published and exchanged with Our Site being encrypted. We will not be liable for any unauthorised use of your Account. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes Thames Water is the UK's largest water and wastewater company. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. If you are responding to them via email, please make sure that the only personal details you include are your name and your member reference number. Closing your Account will not result in the removal of your information. signing up to this Application or after making a purchase. We will comply with Our obligations and safeguard your rights under the GDPR at all times. 8.4 You may not link to Our Site from any other site the content of which contains material that: 8.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory; 8.4.4 promotes or assists in any form of unlawful activity; 8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 8.4.7 is calculated or is otherwise likely to deceive; 8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another persons privacy; 8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4); 8.4.10 implies any form of affiliation with Us where none exists; 8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Wed like to set additional cookies to understand how you use our website, remember your settings and improve our services. Depending upon your use of Our Site, We may collect some Thames Water made over a billion pounds in profit last year. Please read this Privacy Policy carefully and ensure that you understand it. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. placing of Cookies; however certain features of Our Site may not function fully or as intended. text message and post with information and news on services. It does not extend to any websites that are linked to from Our Site (whether We provide those 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. Certain features of Our Site depend on Cookies to function. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is managed. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. or all of the following data. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. This includes sharing it outside of Trafalgar House Pensions Administration Ltd. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. Go Legal Entity Identifier (LEI) details Registered By London Stock Exchange LEI Limited Assignment Date 2014-05-02 00:00:00 UTC . your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Use of Our Site is also governed by our Cookie policy and Privacy Policy. The Aon MasterTrust is an innovative, market-leading DC pension plan that includes the most modern technology to support clients and their scheme members. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the It is provided for general information purposes only. 11.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected 5. However, to use all features and functions available on Our Site you will be required to submit or allow for the collection of certain data. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. You can choose to enable or disable Cookies in your internet browser. The schemes are sustainable and affordable. all cookies or only third party cookies. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Our Our Site. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. These may help to prevent you receiving understand it. We are seeking a new defined contribution (DC) Master Trust pension scheme, which: meets the standards of the Pensions Regulator's Master Trust assurance framework and is seeking or has achieved Master Trust authorisation. These Cookies They are available Monday - Friday 8am to 5pm and will talk you through your income and payments so please have this information handy. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. We may share your data with other companies in Our group. 2.1 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. Please read this Privacy Policy carefully and ensure that you understand it. Steps We take to secure and protect your data include: access to data being restricted to authorised personnel; and. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. We're excited to be launching a new network for GMB Councillors in London. on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. For full details of consumers legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. Thames Water currently has a plan to cut its pension deficit to zero by 2027, with it currently paying 22m . We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. Liechtenstein). Certain features of Our Site depend on Cookies to function. In this case, it means personal data that you give to Us via Our Site. . Pensions Administration Limited, a limited company registered in England under prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Deep-linking to other pages requires Our express written permission. In this case, it means personal developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. For further details, please consult the help menu in your We use some essential cookies to make this website work. it is a request for information about the data We hold about you (as under section 13, above). policies of any such third parties. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. 16.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. We have taken great care to ensure that your privacy is not at risk by allowing them. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. or any other kind of request as indicated by the forms header. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Separately, over the year to March 31 2021, one of the schemes reallocated some of its assets from a diversified growth fund to corporate credit. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. Pensions administration. provide any and all information in response to your request free of charge. We recommend that you check this page regularly to keep up-to-date. 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before Certain features of Our Site depend on Cookies to function. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. 5. You can choose to enable or disable Cookies in your internet browser. Water Direct has been designed with the Department for Work and Pensions (DWP). It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. 3.3 Access to Our Site is provided as is and on an as available basis. Changes to these Terms and Conditions. 6.2 An Account is required if you wish to submit User Content. Our Site may place and access certain first party Cookies on your computer or device. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. We have taken great care to ensure that your privacy is not at 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. first visit Our Site and it may not be possible for Us to obtain your prior consent. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. This sections explains how that works. Depending upon your use of Our Site, We may collect some Your right to use Our Site will cease immediately in the event of such a breach. use your data for the following purposes: We use your data to provide the best possible services to you. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. 6776955. View. This includes Our holding company and its subsidiaries. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. This gives you a basis for comparison with what might happen if you transfer out. Please refer to section 13 for more information on controlling Cookies. Certain of these Cookies may be placed immediately when you by Us. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. You can choose to enable or disable Cookies in your internet browser. will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. Your privacy is protected by law. use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. understand it. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. We are specialists having been providing first-class pensions administration services to scheme members and trustees for over ten years. But even then, it must not unfairly go against what is right and best for you. In particular, We aim to give you strong controls on The operation of Our site does not require oversight by any professional or regulatory body. This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Benefits Professional Support Insurance, Health & Wellness Death in Service 5.0 1 Rating links or whether they are shared by other users). Please read these Terms and Conditions carefully and ensure that you understand them. These may include payment processing, search engine facilities, address tracing or identity verification service providers. 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. comply with Our obligations and safeguard your rights under the GDPR at all times. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. 16.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.